Express IS designed for the following types of transportation companies

• Full Truckload & LTL type operations dispatching company equipment, owner operators or both.
• Full Truckload & LTL Freight Brokerage Companies dispatching outside carriers.
• Intermodal Trucking Companies dispatching company equipment, owner operators or both.

Express IS NOT designed for the following types of transportation companies

• Air Freight Carriers
• Freight Forwarders
• Tankers Delivering To Filling Stations
• Intermodal Consolidators/Brokers
• Gravel/Aggregate Haulers
• Container Storage Yards

Stability

There are a lot of companies selling Transportation Management software and  they are, of course, of varying quality. Some of our competitors began as mileage and mapping software companies. Some have merged to try and get into markets that their new other half might know better. Some have been bought by websites or other types of companies and some have remained bit-players in this industry as long as they've been in business. Here's our story, we've been in business since 1991 and actively marketing our software since 1996. In the last ten years we’ve sold over one thousand five hundred systems and our sales have grown every year we’ve been in business. Every single one of our customers bought our software for the dispatching system. During this entire time we have always had the same ownership and the same management. The software you buy will only work as long as the company you buy it from stays in business. PCS has been around and will stay around.

Experience

All we've ever made is Transportation Management Software and the first thing we ever wrote was our Dispatch system. Our Accounting system was developed in 1997 and all of our other modules were created at about the same time. All we make is transportation management software and to be honest we wouldn't know how to make anything else.

Commitment

It takes commitment to develop excellent software. Commitment to using the most advanced development tools and databases and commitment to developing features that not only sound good in magazine ads but also deliver real benefits to the people that use them. At PCS we believe the transportation industry needs and demands the very best that current technology has to offer. To do this we continuously reinvest in all of our systems and programs. We are constantly looking for new ways to enhance our core systems and we are always experimenting with new technologies to see which can deliver real benefits to our customers.

Support

At PCS we know that our business is, first and foremost, a people business. We know that our customers’ perceptions of us are only as positive as their last phone call was. That’s why we do something virtually no one else does. We answer our phones. Yes that’s right, call PCS any time during normal business hours and an actual human being will answer the phone. Try it. In fact, while we have a very sophisticated in-house voice mail system, we use it only at night. At PCS we take our calls and we call people back, just like everybody did in the past and just like we have always done.

Here’s another thing you won’t find everywhere. We will train every one of your employees, no matter how many you have. Yes we have hundreds of pages of online help and over two hundred video tutorials to help train your personnel, but you can also have as many of your personnel as you like do telephone training with a member of our technical support staff. And if you need us to come out to your location we can do that too.

Upgrades

We’re glad to see that some of our competitors now include upgrades in their support charges. We’ve always done it this way all the way back to our first release. What’s more, we actually upgrade our software, consistently. Not just with updated tax tables either. At PCS we always move the program forward with new features and new capabilities.

Microsoft

Whether you like them or not, there is no denying that Microsoft has taken over every segment of the computer industry that it has entered. A long time ago we made the decision to only use Microsoft based development platforms and databases. If you are looking at software developed with non-Microsoft products and tools then you should know that you are essentially competing with and betting against the most powerful software company in the world. This could very well leave you at some point in the future with software developed using tools from companies that no longer exist.